Legal Notice

Welcome to the Fraser Miller Limited website. Your access to and use of the website is subject exclusively to these Terms and Conditions. By using the website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the website.

Disclaimer
The information contained in this website is for general information purposes only.

The information is provided by us and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Fraser Miller makes every effort to ensure that this website is free from defects and viruses. However, we cannot guarantee that your use of this website or any websites accessible through it won’t cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it.

​In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

​Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Governing Law and Jurisdiction
This Legal Notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this Legal Notice shall be subject to the exclusive jurisdiction of the English courts.​

Links to other websites
Through this website you are able to link to other websites which are not under our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Cookies

Our website uses a technology called "cookies" to record information on which pages you access and other information that you send via your browser to customise web page content based on your browser type and to maintain functionality as you move between pages.

​If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

We have no access to or control over cookies that are used by third-party advertisers such as those placed by Google Analytics. You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. Our policy does not apply to, and we cannot control the activities of, such other advertisers or web sites.

Privacy Policy

​We are committed to protecting your privacy and maintaining the security of any personal information received from you and we adhere to the requirements of the Data Protection legislation in the UK.
Under the General Data Protection Regulation (GDPR), Fraser Miller Limited is classified as Data Controllers. This means that we decide how your personal data is processed.

Data Protection Officer Contact Details: 
If you have any queries about how we use personal data or, in the event of a complaint, in the first instance contact our Data Protection Officer at:
Address:   Fraser Miller Limited, Centennium House, Pyrford Road, West Byfleet, Surrey, KT14 6LD
E-Mail:      [email protected]
Phone:      01932 347828

Your personal data – what is it? 
Personal data means any information relating to an identifiable person who can be directly or indirectly identified from the information.
This includes:

• personal details such as name, age, address, marital status and employment history
• business activities
• previous claims information
• medical information, if it is relevant to the insurance policy or claim
• criminal convictions, if it is relevant to the insurance policy or claim

Where we collect personal information?

• Direct from you, your representatives or information you have made public
• From other persons or organisations, including insurers and claims service providers
  
  

How do we use your personal data? 
We use your personal data for the purpose of providing our Service as your Insurance Intermediary.
We will only use your personal data to fulfil a legal or contractual obligation, if there is a legitimate business interest or where you agree to it.

How long do we keep your personal data? 
We keep information only for as long as we need it to provide our Service or as required by law and to comply with regulatory and contract requirements.

​Sharing your personal data: 
We may share your personal data, in the normal course of supplying our Service, with:

• Insurers
• Claims handlers and loss adjusters
• Third-Party finance houses for the purposes of arranging payments by instalments
• Regulators, Law Enforcement and the Financial Ombudsman Service 

We do not sell your personal data to any Third-Party.

Transfer of personal data abroad: 
We do not transfer your personal data outside of the UK.

​Your rights and your personal data: 
You have the following rights with respect to your personal data: -

• object to us processing it. We will either agree to stop processing or explain why we are unable to (the right to object)
• ask us to update or correct your personal data to ensure its accuracy (the right of rectification)
• ask us to delete your personal data from our records if it is no longer needed for the original purpose (the right to be forgotten)
• ask us to restrict the processing of your personal data in certain circumstances (the right of restriction)
• ask for a copy of your personal data we hold, subject to certain exemptions (a data subject access request)
• ask for a copy of your personal data, so it can be used for your own purposes (the right to data portability)
• complain directly to the Information Commissioner’s Office if you feel your personal data has been mishandled. We encourage individuals to come to us in the first instance
• ask us, at any time, to stop processing your personal data, if the processing is based only on individual consent (the right to withdraw consent) 

If you wish to exercise any of these rights please contact our Data Protection Officer.

Changes to Our Privacy Notice 
If we make changes to this notice we will provide an updated version at the earliest opportunity.